GDPR Notice

For our own marketing, sales, support, billing, and platform administration activities, MenuOrb generally acts as a data controller.

When restaurants use MenuOrb to manage their own customers, orders, staff, or operational data, MenuOrb may also act as a processor on behalf of those restaurant businesses.

We may process contact details, account details, billing details, support history, device and log data, and website usage information.

The exact categories depend on how you interact with MenuOrb, such as subscribing to updates, contacting us, creating an account, or using the platform.

We rely on lawful bases such as contract performance, legitimate interests, legal obligations, and consent where consent is required.

Where we rely on consent, you can withdraw it at any time without affecting processing that already took place lawfully before withdrawal.

We use personal data to provide the service, manage accounts, process billing, maintain security, respond to support requests, and improve the product.

We may share personal data with carefully selected service providers such as hosting, email, analytics, communication, and payment providers where needed to operate MenuOrb.

Where personal data is transferred outside the United Kingdom or European Economic Area, we aim to use appropriate safeguards such as contractual protections or equivalent legal mechanisms.

We evaluate transfer risks and work with vendors that can support GDPR-aligned handling of personal data.

We keep personal data only for as long as necessary for the purpose it was collected, for compliance needs, or for legitimate operational records.

MenuOrb applies technical and organisational measures designed to protect personal data against unauthorised access, disclosure, alteration, or destruction.

Depending on the circumstances, you may have rights to access, correct, erase, restrict, object to processing, or receive a portable copy of your personal data.

You may also object to direct marketing at any time and ask us to stop using your personal data for that purpose.

If you have questions or want to exercise your rights, contact us at support@menuorb.com.

If you believe your data protection rights have been infringed, you may also contact the supervisory authority in your jurisdiction.